Faculty Profile
Vishal Sharma
DISC from Thomas Assessments
Situational Leadership
Competency Framework for L & D Professional
B. Sc
Course Curriculum
Customer Management
Available in
days
days
after you enroll
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Who is a ‘Customer’? Building & Managing Customer Relations.
(17:37)
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Understanding Customer Expectations
(15:36)
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Handling Customer's Objections and Managing Non-Prescription & Prescription Patients
(21:50)
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Closing Customer Interactions and Ending Customer Conversations on a High Note
(13:34)
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Assessment: PRIME- Module-3
